Privacy policy

This Privacy Policy describes how einarrsjourney.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. By using the Site, you agree to the terms described here.

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1. Contact

After reviewing this policy, if you have additional questions, want more information about the privacy practices, or would like to make a complaint, please contact me via email at einarrsjourney@gmail.com or Instagram at @einarrs_journey.


2. Collecting Personal Information

When you visit the Site, we collect information about your device, your interactions with the Site, and information needed to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, any information about an identifiable individual is referred to as “Personal Information.” Below is a summary of what we collect and why:

  • Device Information
  • Purpose: To load the Site accurately and analyze usage to improve the Site.
  • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.
  • Shared with: Shopify (and other vendors as applicable).
  • Collected data: Browser version, IP address, time zone, cookie information, pages/products viewed, search terms, interactions with the Site.

 

  • Order Information
  • Purpose: To fulfill orders, process payments, arrange shipping, provide invoices or confirmations, communicate with you, and screen for fraud.
  • Source: Collected directly from you.
  • Shared with: Shopify and other vendors as needed (e.g., payment gateways, shipping providers).
  • Collected data: Name, billing/shipping address, payment information, email, phone number.

 

  • Customer Support Information
  • Purpose: To provide support and resolve any issues.
  • Source: Collected from you.
  • Shared with: Vendors that assist with customer support.
  • Collected data: Any information you provide during support interactions.


3. Minors

Our Site is not intended for individuals under 16 years of age, and we do not knowingly collect personal information from children.

If you believe your child has provided personal information, please get in touch via email at einarrsjourney@gmail.com or through direct message on Instagram at @einarrs_journey. We will delete it promptly or request verifiable parental consent if required.


4. Sharing Personal Information & Third-Party Services

We share information with trusted third parties that help us run our business. 

We share your information with service providers to help deliver our services and fulfill orders.

These services only use your data as needed to perform their roles:


5. Cookies & Tracking

Cookies help us remember your preferences, analyze traffic, and improve the Site.

You can manage or disable cookies in your browser settings, or (if implemented) through the cookie preferences banner when visiting the Site.

For analytics tracking (like Google Analytics), you can opt out here: Google Analytics Opt-Out


6. Email & Marketing Preferences

If you sign up for newsletters or updates, you can unsubscribe at any time by clicking “Unsubscribe” in any email or please get in touch via email at einarrsjourney@gmail.com or through direct message on Instagram at @einarrs_journey.


7. Data Retention

We retain personal data only as long as necessary for the purposes it was collected:

  • Order information: 7 years (for tax, legal, and accounting requirements).
  • Customer support correspondence: Up to 2 years.
  • Marketing data: Up to 3 years, or until you unsubscribe.
  • Cookies and analytics data: As per your browser or cookie settings.

When data is no longer needed, it’s securely deleted or anonymized.


8. Your Rights (GDPR / UK GDPR / CCPA)

Depending on your location, you may have the right to:

  • Access or receive a copy of your personal data
  • Request correction or deletion of your data
  • Object to or restrict data processing
  • Withdraw consent for marketing
  • Request data portability

To exercise these rights, please get in touch via email at einarrsjourney@gmail.com or through direct message on Instagram at @einarrs_journey.

 

9. Pet Environment Notice

Please note that all products are packaged and shipped from a home environment where a husky dog Snow is present.
While I take great care to clean all surfaces, materials, and packaging before dispatch, trace amounts of pet hair or allergens may still occur.
Customers with severe allergies to dogs or animal dander are advised to consider this before placing an order.

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If you have any further questions or need assistance with your order, please get in touch via email at einarrsjourney@gmail.com or through direct message on Instagram at @einarrs_journey.

If something’s not right with your order(s), file(s), or any other product or service, I genuinely want to help. Please reach out and I’ll sort it as fast as I can.

For refund policy, please see here.

For shipping policy, please see here.

For terms of service, please see here.

For privacy policy, please see here.

Last updated: 11th of November 2025